FAQ
1. Do you ship across Canada and the USA?
Yes. We ship across Canada and the USA with fast, reliable delivery. Shipping rates are calculated based on product size, weight, and destination.
2. How long does shipping take?
Many small items ship quickly, and most orders are processed within 1–2 business days. Delivery times may vary depending on location and carrier.
3. What is your return policy?
Returns are accepted within 20 days of the invoice date. Items must be new, unused, in the original box, and in resalable condition.
4. Are there any restocking fees?
To keep our prices competitive, eligible standard Return-to-Stock items are subject to a 15% restocking fee. To help avoid this, please make sure you order the correct part before purchasing. If you need assistance, our team is happy to help confirm fitment. If an item arrives damaged or we shipped the wrong part, there is no charge for the return or replacement.
How can I contact you?
You can reach us at support@chiefcamper.com or call +1 519 900 6775 during business hours.
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