Shipping Policy At Chief Camper, we are committed to providing reliable shipping for all your RV parts and camping essentials across Canada and the USA. Since our inventory ranges from small accessories to large structural components, shipping times and methods are tailored to the size and weight of your order.1. Processing and Dispatch

• Order Handling: Most orders are processed and ready for shipment within 1–3 business days.
• Tracking: Once your package is with the carrier, you will receive a tracking number via email to monitor its progress.

2. Shipping EstimatesOur estimated delivery timeframe is1 to 14 business daysfrom the date of dispatch. The exact arrival date depends on the package size and your location.

• Standard Items: Smaller parts typically arrive within 3–7 business days via standard ground couriers.
• Oversized Items: Larger packages, such as replacement windows or batteries, may take 7–14 business days due to specialized handling or freight requirements.

3. Shipping RatesShipping costs are calculated at checkout based on the total weight and dimensions of your order. We aim to provide the most competitive rates available for cross-border and domestic shipping.4. Important Considerations

• Remote Locations: Deliveries to rural or remote areas in northern Canada or the outskirts of the USA may experience slight delays beyond the 14-day window.
• Damaged Shipments: If your order arrives damaged, please take photos and contact us immediately so we can resolve the issue with the carrier.

5. Customer SupportIf you have any questions regarding your shipment or need a custom shipping quote for a large order, please reach out to our team:

• Email: support@chiefcamper.com
• Phone/Text: (519) 900-6775